Job Description

  • Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change
  • Business and Client scripting using Javascript
  • The Developer must align with the Architects/Technical Design Team on the project responsible for corresponding technical designs to ensure design is supported by the underlying vendor software. The deliverables are expected to meet high quality standards.
  • Understanding of configuration management principles.
  • Design and develop configurations and customisations for component discovery.
  • Responsible for the technical specification and implementation of the ServiceNow integration
  • Provide expertise on all technical questions related to development on of ServiceNow
  • Develops the technical solutions, implements them and performs the component integration tests
  • Expertise level understanding of ServiceNow implementations and programming skill required
  • Proven track record in ITSM technologies
  • System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
  • Experience with extending the ServiceNow schema to custom applications
  • Preferable : Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC etc.
Guidance to Learning/Training will be provided in case not exact match to ServiceNow product could not be met. Thus academically brilliant but not exact experienced candidates are also welcome to apply. 

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Key skill Required

  • JavaScript
  • Cloud Computing
  • HTML5
  • MySQL


  • Developer